The intelligent management layer for
forward deployed teams

Stop chasing customers for context. Stop redoing work across accounts.
Nixo gets you from discovery to deployment 10x faster.

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Welcome to Nixo, Stephanie

Fires● Live

Retool:SSO login failing for team members

Sarah Chen

Sarah Chen· Just now

Support

Mike Adams · Fixed 3 SSO issues this month

TechStart Inc:Webhook delivery delays

Marcus Johnson

Marcus Johnson· 2h ago

Support

Lisa Park · Owns webhook infrastructure

Vercel:Custom Salesforce integration

Robert Chen

Robert Chen· 3h ago

Build

Y

You · Built Salesforce sync for Linear

DataFlow:API returning 500 errors intermittently

David Park

David Park· 5 days ago

Support

Mike Adams · Already responded to this thread

Linear:Weekly usage reports to Notion

Jordan Smith

Jordan Smith· 7 days ago

Build

Alex Kim · Built Notion integration for Stripe

Team Workload

Unassigned requests2

Mike Adams

Mike Adams8 active

Sarah Wilson

Sarah Wilson4 active

Lisa Park

Lisa Park6 active

David Park

David Park5 active

Critical Accounts

Retool3 open

SSO blocking eng team

DataFlow5d alert

API 500 errors

Linear

Awaiting timeline

Support teams organize work by tracking customer requests.

Engineering teams organize work by tracking product issues.

But FDEs? They live at the intersection of both.

With Nixo, customer and product work stay in sync
from conversation to resolution.

Features

One platform to
run your FDE ops

Nixo brings together customer context, code intelligence, and workload visibility into one platform built specifically for forward deployed engineers.

Context Capture

Capture customer context automatically

Nixo turns customer calls into an organized view of their tech stack, environment, and feature requests. No more scrambling for notes.

Salesforce

Salesforce

Enterprise Account

Active

$185k

Annual Contract

98th

Percentile

+12%

QoQ Growth

Jan 2025

Since

Technical Environment

☁️ Cloud

AWS + GovCloud

🗄️ Database

Oracle RAC

🔒 Security

SOC 2 Type II

Smart Prioritization

Direct your attention to what matters

Know which tickets to focus on based on account importance, issue complexity, and your past expertise.

Pied Piper

Richard Hendricks

ETL pipeline not syncing customer data

Account: mediumComplexity: high

Hooli

Gavin Belson

API rate limiting issues

Account: highComplexity: medium

Raviga

Laurie Bream

Dashboard needs refresh

Account: lowComplexity: low

AI Intake Agent

AI-powered customer intake

Nixo's AI Intake Agent engages customers to collect the context FDEs need before stepping in. Save hours of back-and-forth.

Nixo Intake AgentOnline

Richard Hendricks12:15 AM

We don't think the ETL pipeline is working for us

Nixo AI12:15 AM

Thanks for flagging this! Can you tell me which data sources you're trying to sync?

Richard Hendricks12:17 AM

We want to pull from Datadog and push to our analytics dashboard

Nixo AI12:17 AM

Got it! I've gathered the context. Assigning to Sarah who has expertise in Datadog integrations.

Work Intelligence

Prevent duplicate work

See connected tickets, pull requests, and past solutions in one view. Never solve the same problem twice.

NIX-45Add Datadog integration

Initial Datadog support with API key authentication

Done

GitHub

PR #234: Multi-Region Monitoring

EU1 Datadog account with region-specific API URLs

Current Request

Fidelity wants Datadog metrics in their custom dashboard

💡 Suggested: Reference PR #234 for API patterns

Code Intelligence

Start 80% done

Get a running start with relevant code, configs, and fixes pulled from past work across your entire team.

Relevant Past Work3 matches found

#4751CUSTESC

Added a custom ETL pipeline for Fidelity

80% match

#4743TEAMENG

Upgrade Datadog integration to pull from EU1

63% match

#4750DEFECT

Improved performance of the data cleaning agent

41% match

Integrations

Connect your
entire stack

Nixo pulls context from Slack, GitHub, Linear, and your CRM—so you never have to chase customers for details again.

Don't see your tool?

Request an integration →

Limited Early Access

Let's talk

Book a 15-min call with the team to see how Nixo can supercharge your forward deployed operations.

Prefer email?

team@withnixo.com